The Department of Working with Appeals of Individuals and Legal Entities, Control and Monitoring is a structural division of the Tashkent State Dental Institute.
In its activities, the department follows the Constitution of the Republic of Uzbekistan, laws, decrees, decisions and orders of the President of the Republic of Uzbekistan, decisions and orders of the Cabinet of Ministers of the Republic of Uzbekistan, normative documents of the Institute and the Charter of the department.
The department performs its activities under the leadership of the Rector of the Institute.
The main tasks of the department for working with appeals of natural and legal entities, control and monitoring:
Applications of individuals and legal entities at the Institute, as well as the Ministry of Health of the Republic of Uzbekistan, cabinetpm2.gov.uz, as well as the Ministry of Higher and Secondary Special Education of the Republic of Uzbekistan mf.ijro.uz, cabinetpm2.gov. uz, organization of work based on the established procedure with orders and assignments, appeals, as well as written and oral appeals of individuals and legal entities received through the Institute's tdsi.uz e-mail systems;
Registering appeals of individuals and legal entities received by the Institute, ensuring that they are reviewed in the prescribed manner and within the specified time, taking control;
Prepare reports based on the approved analytical tables for considering the appeals of natural and legal entities and submit them to the higher organizations in the appropriate terms;
Monitoring the response letters sent to individuals and legal entities by departments and centers, faculties and departments of the institute in order to ensure their quality and timeliness, organizing and maintaining a database of incoming appeals;
Coordinating the state of work with the appeals of individuals and legal entities in the Institute and demanding that the answers to each appeal be submitted to a high-ranking organization in good quality and within the specified time;
Working with appeals of individuals and legal entities at the Institute, developing proposals for improving the system of executive discipline;
To supervise the implementation of the decisions and orders of the President of the Republic of Uzbekistan, the decisions and orders of the Cabinet of Ministers of the Republic of Uzbekistan in the Institute.
Carrying out internal control and monitoring of the material and technical base of compliance with the state educational standards and other regulatory documents, which determine the necessary requirements for the quality of personnel training and the high level of training of students;
Participation in the research of methods of rating the performance of professors and teachers;
Implementation and labor discipline of structural units (departments, departments, etc.) on the basis of an approved plan and participation in conducting student questionnaires;
Presenting specific proposals to the university management to eliminate and solve existing shortcomings and problems.
Preparation of a report to the Rector on the department's activities.
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